A perspective on Auto CRM, from one in Autobase Customer Support

Monday, September 28, 2009 by Steve Lausch
Recently I was wrapping up a phone call with a customer and we had worked together to resolve an issue.  As we were about to hang up, the customer exclaimed “You are doing a great job ... thank you.”  That praise meant more to me than my pay check.  It really made me smile. The best part is, working in customer service for the industry's leading Automotive CRM Software company, I get to hear those words spoken often from our customers as we all work hard to make our customers feel like we are doing everything we can to help them.

Autobase CRM is a key tool in the lives of our customers by providing auto dealer services. Autobase Dealer Software provides a means for our dealerships to reach out to their clients every day. By providing various customizable communication tools that allow for easy contact to owners and prospects alike, Autobase enables dealerships to market to new customers, and keep in contact with their current customers.

This gives our customers more than just a piece of software, it gives them a complete automotive dealer solution!

by Jason Solida

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