Auto CRM addresses the used car inventory crunch

Tuesday, September 29, 2009 by Steve Lausch

I was reading Automotive News this week and on the front page was an article lamenting that auto dealers are having a hard time keeping their dealership used car inventory stocked to acceptable levels.  Cars at the auctions are scarce and prices are up to $2000 more than they were just months ago.  Want an alternative means of going after cars for your used car inventory? YOUR OWN SERVICE DRIVE!

With the auto dealer CRM system from Autobase, you can see which customers are hitting your service department at what mileage point they and you can isolate marketing to go after these viable and potential clients to trade their vehicles to restock your used car lot.

Examples I have seen are: going after 2 to 3 year old, in warranty vehicles and the 70 to 80k vehicles for the budget lots. What's the down-side?  Worst case, You'll drive floor traffic in this post "cash for clunkers" vacuum.

by Shawn Belles

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